Privacy Policy
https://www.milpetardos.com/ (hereinafter, the Website) is owned by Fireworks Tenerife Abona, SL, hereinafter THE OWNER, with Tax ID number: B38919213 and registered office at Carretera General Icor, Polígono Industrial Las Eras Altas Nave 1º, C.P. 38580 – Arico (Santa Cruz De Tenerife).
Access, reproduction, and use of the Website’s services require the prior acceptance of the Terms of Use in force at any given time; THE OWNER reserves the right to modify said Terms whenever deemed appropriate by publishing the new text on the Website. It is the user’s responsibility to know the Terms of Use before accessing the Website’s products and services; if you do not agree with them, please refrain from using it.
OWNERSHIP
The Website is a work composed of various integrated and inseparable elements (text, illustrations, photographs, animated images, videos, computer programs, including the website’s HTML code, etc.), whose Intellectual Property belongs to THE OWNER, except for those materials obtained under third-party licenses.
THE OWNER and its licensors retain at all times the Intellectual Property over the Website and over the different elements that comprise it, individually considered, in all copies made (regardless of the medium used), granting only the rights of use described below. Any rights not expressly granted are reserved.
Additionally, THE OWNER is responsible for the selection, design, structure, and arrangement of the Website’s content, as well as having initiated and assumed the risk of substantial investments aimed at its acquisition, digitization, and presentation. Consequently, the Website is protected under Article 12 and Title VIII of Book II of the Intellectual Property Law, as a database.
THE OWNER is also the sole owner of the Website’s design and graphic image, reserving the right to take legal action against individuals who carry out imitations or unfair use thereof.
WEBSITE CONTENT AND DOWNLOADS. PERMITTED AND PROHIBITED USES.
Permitted:
Browsing the Website, that is, accessing and viewing it on a device, with authorization for any temporary or incidental reproduction, provided it is not voluntary and forms an integral and essential part of the technological transmission process. Browsing certain sections of the Website requires prior registration.
Benefiting (after registration) from the services and advantages provided by THE OWNER through the Website to its users, under the conditions expressly stated in the different sections.
Strictly prohibited:
Any operations on the Website, its contents, downloaded products, and their copies that are contrary to the Law, morality, and good faith.
Any use outside the personal and private scope, especially those with commercial or professional purposes, including sending advertising or messages and collecting and processing third-party data.
Any type of extraction, public communication, and/or transmission, in whole or in part, by any means, outside the permitted private use, especially their incorporation into any other work, including web pages, collections, or databases. Publication in media of downloadable materials from the Press Room section is excepted.
Removal, concealment, or falsification of Intellectual or Industrial Property notices and warnings from the Website or any of the products provided through it.
Operations and activities expressly prohibited in other sections of these General Terms and, in general, anything that may harm the proper functioning of the Website, other users, or any third party.
LINKS TO THE WEBSITE
The establishment of links and hyperlinks to the Website from other pages or websites is permitted, provided they do not harm the public image and brand of THE OWNER, the Website, or any persons and products referenced therein. The use of techniques that create confusion about the identity and ownership of the content, such as framing, is strictly prohibited.
Links from pages or websites whose content directly or indirectly promotes or advocates any type of violence, discrimination, pornography, or illegal activity are prohibited. Links with commercial purposes are also expressly prohibited.
The use of elements extracted from the Website without the prior express consent of THE OWNER is strictly prohibited.
Under no circumstances shall links to the Website from third-party pages or websites imply any relationship between THE OWNER and the owners of those sites, nor any endorsement, sponsorship, or recommendation by THE OWNER. Therefore, THE OWNER shall not be held responsible in any way for their content and legality.
USER CONTENT AND BEHAVIOR
As a client or user of the Website, you agree to make appropriate use of the content and services offered and not to use them for:
Engaging in illegal activities or those contrary to good faith and public order.
Disseminating content or propaganda of a racist, xenophobic, pornographic nature, or promoting terrorism or violating human rights.
Causing damage to the physical and logical systems of THE OWNER, its suppliers, or third parties, or introducing or spreading computer viruses or any other physical or logical systems capable of causing such damage.
Disseminating content that harms the image and reputation of THE OWNER or third parties.
Violating Intellectual, Industrial, image, honor, or other rights belonging to THE OWNER or third parties.
THE OWNER has full discretion regarding whether contributions and messages are ultimately published on the Website and may remove them whenever deemed appropriate.
Violation of any of the rules contained in these Terms of Use, and especially this clause, will entitle THE OWNER to immediately terminate your account as a user or subscriber of the Website.
PAYMENT METHODS
The accepted payment methods in the online store are:
Credit card
Others
SHIPPING METHODS
The available shipping methods in the online store are: in-store pickup.
DELIVERY TIMES
The delivery time for orders placed through the online store is:
RIGHT OF WITHDRAWAL
Based on Article 103 of the General Law for the Defense of Consumers and Users, the right of withdrawal is excluded for the following reason:
The price of the goods or services depends on fluctuations in the financial market.
WITHDRAWAL FORM
(This form must only be completed and sent if you wish to withdraw from the contract or contracted service.)
To the attention of (insert company name, full address, and, if available, phone number, fax, and email):
I/we hereby notify that I/we withdraw from my/our contract for the sale of the following good/provision of the following service().
Order placed/requested on ().
Name and address of the consumer(s) and user(s).
Date and signature of the consumer(s) and user(s).
CHANGE POLICY
To request a product exchange, the customer must contact customer service within the days following receipt of the order.
Shipments with collect on delivery charges will not be accepted under any circumstances.
If the product to be exchanged has a higher price than the one previously purchased, the customer must pay the difference. If, on the contrary, the new product has a lower price, the difference will not be refunded in cash but will be provided in the form of a gift voucher for future purchases.
To manage any type of return or exchange of products purchased on https://www.milpetardos.com/, the customer must contact our Customer Service.
The customer must provide the order number, and we will inform them of the exact steps to follow. Please note that we will not accept returns or exchanges that have not been previously communicated through the indicated channels.
CANCELLATIONS
The customer may cancel their order as long as it has not left our warehouses. In this case, they must contact THE OWNER by email or Customer Service channels, providing their identifying details and order reference number.
In case of cancellation, the amounts paid in advance by the customer will be refunded through the same method used for the initial transaction.
CUSTOMER SERVICE
The customer may cancel the order without any charge and without providing any reason, by contacting customer service as soon as possible at the phone number: , or via email at: info@fireworkstenerife.com
If the order has not left our warehouses, we will cancel it without issue. If the order is already in transit, we must wait to receive it back, and once confirmed, the product amount will be refunded minus shipping costs. The refund will be made using the same payment method used for the purchase.
DATA PROTECTION
The personal information or data you provide will be processed in accordance with the Privacy Policy. By using this website, you consent to the processing of such information and data and declare that all information or data provided are truthful and correspond to reality.
MODIFICATIONS
THE OWNER reserves the right to make, without prior notice, any modifications deemed appropriate to the Website, including changing, deleting, or adding content and services provided, as well as the manner in which they are presented or located.
Although THE OWNER will make every effort to keep the Website’s information updated and error-free, no guarantees are offered regarding its accuracy or timeliness. No specific result or outcome is guaranteed, so access and use of the Website are the sole responsibility of the users and customers.
LEGAL ACTION
THE OWNER will pursue violations of these Terms of Use, as well as any improper use of the Website or its contents, infringements of its rights or those of its licensors, particularly Intellectual and Industrial Property rights, by exercising all civil and criminal actions available under law.
ALTERNATIVE DISPUTE RESOLUTION
In accordance with Article 14 of EU Regulation 524/2013 on consumer dispute resolution, a direct link to the online dispute resolution platform is provided: https://ec.europa.eu/consumers/odr/main/index.cfm
APPLICABLE LAW AND JURISDICTION
For any dispute or conflict that may arise from these terms or conditions, Spanish law shall apply. Judicial conflicts will be submitted to the jurisdiction of the Courts of the user’s or customer’s domicile.